Important Updates

As a reminder in the new year, refill requests should be submitted through your pharmacy. The portal is not monitored for prescription refill requests. Please have your pharmacy submit the refill request.

Portal Messaging

Starting October 1st, 2023 some non-urgent Patient Portal messages submitted by patients may be billed to insurance. If the message takes more than 5 minutes and requires clinical judgement, the message may be billed to insurance.

Clinical Judgement is usually involved in the following:

– A new issue or symptom requiring medical assessment or referral
– Adjusting medications
– Chronic disease check-in and management
– Flare-up or change in chronic condition

Most insurances consider this service a covered benefit, but there is a chance the charge will hit a patient’s deductible or copay, please contact the insurance plan for plan specific information.

Furthermore, be advised not every condition can be evaluated via a Patient Portal message. If we ask for an appointment, please make an appointment. We want to ensure our patients receive the care they need and sometimes that means we need to have a thorough discussion or see the issue in person.

Finally please note refills on prescription medications should be submitted to the pharmacy who will contact us electronically. This ensures all refills have been used and expedites the handling of refills.

COVID-19 Vacccine

We continue to monitor updates on COVID-19 vaccine availability and distribution. At this time, we do not have the vaccine available to us but we will send a communication to our patients when we have it available to administer.

Virtual Visits via telemedicine

Our office is now offering telemedicine/virtual visits for patients who would like to have an appointment but unable to come to the office. These appointments are used for consultations and simple acute problems and are not for routine annual exams. Please contact the office to arrange. You will need a computer connection with high speed internet and we need to know your email address to arrange.

Please call our front desk if any questions.

Currently Drs. Dennis Cullen and Charles Umosella are offering this option

 

 

We Are Members of Privia Medical Group

As of November 15, 2016, we are proud members of Privia Medical Group!